Privacy Policy

What We Collect

  1. Name
  2. Contact information including email address
  3. Demographic information such as postcode, preferences and interesto
  4. Other information relevant to customer surveys and/or offers

What We Do With The Information We Gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  1. Internal record keeping.
  2. We may use the information to improve our products and services.
  3. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  4. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Link To Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

  1. whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  2. if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@monsterpro.com.au

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to .

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at https://www.monsterpro.com.au

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

Lay-by Policy

  1. A deposit of 20% of the total purchase price (freight charge included) is required to make an order of lay-by.
  2. All lay-by’s payment must be finalized within 12 weeks from the purchase date
  3. It is purchaser’s responsibility to allow enough shipping/handling time for Freight Company to deliver item within required time frame.
  4. Regular Monthly/Fortnightly payment of the agreed amount is to be made. Invoice will be issued after each payment received and balance will be shown on invoice.
  5. Products in “Vehicles, Dirt Bikes, ATVs & UTVs, Choppers and Engine & Parts” Categories can only use Lay-by payment method.
  6. The minimum total purchase is AUD $250 for Lay-by payment method.
  7. Payment can only be made by
    1. Bank Deposit: Commonwealth Bank. BSB: 06 3175   A/C Name: TDRMOTO  A/C NUMBER: 10389138
    2. Credit Card by ring 03 9731 6391
    3.  PayPal Lay-Buys (Buyers will be charged 0.9% of total purchase as Lay-Buy admin fees by PayPal )
  8. An AUD $60 (of the total purchase price) will be forfeit upon cancellation of Lay-by.  Balance will be refunded by Credit Card or Bank Transfer
  9. Cancellation request can only be made in writing to: (10 Desire Place Hoppers Crossing, VIC 3029 Phone: 03 9731 6391 or Email: info@monsterpro.com.au).

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

www.monsterpro.com.au
10 Desire Place Hoppers Crossing, VIC 3029
Email: service@monsterpro.com.au
Tel: 03 9731 6391